Hotel Policies
Check-In & Check-Out
4:00 PM Check-in and 11:00am Check-out.
Guests will receive detailed arrival instructions prior to check-in. Early check-in and late check-out requests may be available based on occupancy.
$200.00 Deposit against credit card for incidental charges/damages at time of check in.
Adult Only Property
Pink Palm Inn is an adult only boutique hotel for ages 21+ designed to provide a peaceful and relaxing desert retreat atmosphere. Buyout options may be an exception to our 21+ policy.
Pool & Quiet Hours
Pink Palm Inn was designed as a relaxed and peaceful desert retreat.
To preserve the atmosphere for all guests, quiet hours are observed nightly and we kindly ask guests to be respectful of neighboring suites and shared courtyard spaces. Our quiet hours mirror Palm Springs city standards of 10pm to 9am.
Pool hours are 8am to 10pm. Additional property guidelines will be provided at check-in.
Smoking Policy
Pink Palm Inn is a non-smoking property. Smoking or vaping inside guest rooms is prohibited.
Designated outdoor smoking areas may be available.
Pet Policy
Select suites may accommodate dogs upon prior approval.
Pink Palm Inn is an intimate boutique property and pet approvals are limited to specific accommodations and must be arranged in advance.
Service animals are welcome in accordance with ADA guidelines.
- $100 per stay for pets in Room 3 or Room 11 only
- 1 dog only allowed
- Non-service dogs not allowed in the pool area and service dogs must be fully leashed in pool area
Parking
Complimentary on-site parking is available for registered guests.
Parking is limited and available on a first-come basis.
Room Occupancy
Maximum occupancy limits apply to all guest suites.
Unregistered overnight guests are not permitted.
Events & Buyouts
Private events, celebrations, filming requests, and full-property buyouts may be available upon request.
To preserve the experience for all hotel guests, unauthorized parties or gatherings are not permitted without prior approval.
Please contact the hotel directly for group booking inquiries, production requests, and custom event experiences.
Cancellation Policy
Cancellation policies may vary depending on booking type, season, and reservation package.
- 7 days before arrival: full refund
- Within 72 hours: first night’s room + tax is non-refundable
- After 72 hours: Non-refundable
- Bookings within April, November, and December are non-refundable
Damages
Guests are responsible for any damages caused during their stay.
Additional cleaning or repair fees may apply when necessary.
Room 3 (Shake, Rattle & Roll) is the ADA-accessible room and both Room 3 and Room 11 are the only explicitly pet-friendly rooms (upon approval).